The business landscape has already evolved so much in the digital transformation era, and more disruption is yet to come. In fact, IDC predict that by 2021, at least fifty per cent of global GDP will be digitised with growth in every industry driven by digitally enhanced offering, operations and relationships. With no signs of slowing down, businesses must now move quickly to stay ahead of competition during the next wave of disruption.
Big data analytics will be the foundation of digital transformation
Putting big data analytics at the heart of digital transformation gives businesses the ability to analyse data quickly and form a business strategy based on accurate, data-driven insights. So, as 2020 approaches, we will start to see even more enterprises beginning to look at new ways of leveraging data, by embedding analytics in all of their applications.
What’s more, as well as leveraging data for themselves, it’s predicted that ninety per cent of large enterprises will be generating revenue from data-as-a-service by 2020. As data becomes a valuable currency in the new digital economy, businesses will start to establish a critical mass of external data feeds that their partners can benefit from, as a source of revenue to their organisation.
These predictions highlight a great opportunity for service providers in future years to come. You can play an important role in helping clients get to the right insights by providing them with advanced analytics solutions they need. Click here to access market-leading analytics solutions that can help your customers make the most of their data.
Blockchain will be used at scale
Over the next 3 years, IDC forecasts that blockchain will evolve and by 2021, at least twenty-five per cent of Global 2000 will use blockchain services as a foundation for digital trust at scale.
We’ve already seen blockchain being heavily adopted by financial firms, but as we move into the next wave of digital disruption, we will begin to see the technology being adopted by other industries. In fact, PWC’s 2017 Global Digital IQ Survey found that twelve per cent of healthcare companies, eleven per cent of hospitality and leisure companies, and six per cent of retailers have already invested in blockchain.
Enterprises will use multi-cloud services and platforms
The shift to a multi-cloud strategy has been happening for some time now and research shows the future of IT will continue to head this way.
In the coming year, more than two-thirds of enterprises are expected to have a form of multi-cloud environment, rising to over ninety per cent in 2020, making the IT landscape more complex than ever.
The adoption of multi-cloud services and applications has largely been driven by internal service delivery over the past couple of years, but it’s expected that plans will shift to customer-facing applications during the coming wave of transformation.
Also, in parallel to the growth of multi-cloud environments will be increasing cloud container adoption. To enable more complex and robust multi-cloud strategies, developers will start building using secure and scalable cloud containers, so their applications can reach customers globally.
Artificial intelligence (AI) will automate more jobs
As highlighted in our blog “The future of work: What does it look like”, AI has been quick to automate some of the everyday jobs workers are tasked with today, and the prospect of automation is only going to continue to rise.
To put it into perspective, by 2030, AI and other forms of smart automation have the potential to contribute up to fifteen trillion USD to global GDP.
Businesses wanting to simplify business operations through automation will likely collaborate with developers and service providers to get the expertise and AI solutions they need. For example, one of the most popular AI solutions being sought-after by enterprises today is an AI-powered chatbot; however, to build a chatbot for unique requirements, a level of technical expertise is required.